Well, here we are in Tenerife, with our flight to Gatwick booked for the coming Saturday, and this happens. A volcano erupts in Iceland, again.
So we've been busy going over our various Plan B's, just in case...
The Plan B that I really, really like involves booking into the opulent 5 star hotel just down the road and reclaiming the costs from our nice benevolent airline. Yes, I know I wouldn't get away with it, but I can dream, can't I?
But seriously, the claims procedure does seem to be very complicated nowdays. I've just read an article in today's Telegraph which tells me what to say to the airline if our flight is cancelled.
Here's the advice given by the Telegraph:
"You should tell them that under Regulation (EC) 2004/261 Article 5 you are entitled to be reimbursed or re-routed under Article 8 and also offered assistance, including accommodation, meals and transport under Article 9.
You should also state that under Article 5, airlines are able to not pay compensation in accordance with article 7 in the case of 'extraordinary circumstances', but crucially that this extraordinary circumstances clause does not apply to the entitlement to assistance under Article 9."
Blimey! I turned quite pale at the thought of saying all that. But then I realised my bigger problem.
How could I say it with a straight face?
2 years ago